SalesChange Skills Academy
Jos Burgers
In 7 Stappen Naar Klantgerichtheid
01 Inleiding
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02 Boren En Gaten
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03 Waar Doet U In
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04 Klantgerichtheid Meten
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05 Misverstanden Rond Klantgerichtheid
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06 Lastpakken
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07 Waarom Klantgericht Werken-
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08 In Zeven Stappen Naar Een Klantgerichte Organisatie
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09 Klantgerichtheid In Vogelvlucht
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10 De Gelukkige Klant
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11 Afsluiting
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